Frequent Asked Question

Where Can I get Anley Product? You can get our product through Amazon, Ebay, wish, Groupon, Warmart etc. Can I replace my flag or asking refund if any product quality issue happened? We stand behind our products! All flags and items come with 90 days free replacement warranty. For replacement issue, you can contact orders@anley.com. More information about return policy, click here. What size flag do I need? The size of the flag is determined by the height of the pole on which it will be flown and the flagpole’s geographical location. The most common flag size is 3×5 Ft or 4×6 Ft. What is the difference between Fly Breeze Series and EverStrong Series? The main difference is flag material, our fly breeze series are all made of durable polyester, it is more suitable for low-wind Areas. And with our EverStrong series, it is made of durable Nylon Material, it aims to Help Withstand the Windy Outdoor Environments, and it comes with Embroidered Bright White stars and sewn stripes! How many grommets does Anley flag have? Two. All of our flags are double stitched all around the edge and strengthen by canvas header with 2 Brass Grommets. When will I get my products? Standard free shipping usually takes 4-7 business days. Expedite shipping takes 2-3 business days. Please note that order processing may take up to 2 business days after the order is placed. How can I contact Anley Inc? You can send your request to email:orders@anley.com, or fill the form on our Contact Page. How many discounts if I purchase in a Bulk? It really depends on the quantity of order, please contact us through email, we will respond to you within 24hours. Can I resell Anley product? No, we only allow specific distributor who has been approved by Anley before reselling our product. How do I get rid of wrinkle from polyester flag? You can use iron machine to steam the flag. Make sure adjust your temperature to warm, not too hot. How to prevent flag become fade? Continuous exposure to the sun will fade your flag, but you can slow down the process by sparing your flag with UV fabric protector. Only store your flag in a dark and dry area. How do I retire a flag that is no longer in good condition? The US Flag code states: “The flag, when it is in such condition that it is no longer a fitting emblem for display, should be destroyed in a dignified way, preferably by burning.” Some groups you can contact to help with the appropriate disposal of your flag: · Local VFW Chapter · Local Elks Club · The American Legion · Knights of Columbus · Local Boy Scout and Girl Scout Troops