Custom Backdrop Banner

A: We have professional designers who will transfer your draft into a nice looking flag. You can trust ANLEY and our service is always free!

Sketch to Design

Even with sketch or draft by your kids, our professional designers will do our best to make it happen.

Resolution Conversion

Let us convert your logo into vector format, allowing it printed with a high resolution without losing any quality.

Image Retouching

Old memories also could finalize printing, bring your photo to life with our help in photo retouching.

A: Yes, you can send us all your images, artwork and specific design requirement at custom@anley.com, your dedicated customer service representative will handling everything for you.

A: Yes. I love artworks in ANY file types, as high resolution as possible. You may email your AI, PDF and PSD files to custom@anley.com with your order-id from our website. We will work on that accordingly.

A: Yes, contact custom@anley.com for any update, change, specific requirement or any additional piece of artwork. We are happy to assist!

A: Generally we recommend at least 32 DPI for best printing quality (That is, for example, at least 1100 px in width for a 3x2 ft flags). Otherwise, the printing may appear blurred.

A: Yes, PLEASE KEEP AN EYE ON YOUR EMAIL. Our professional graphic designers will put up your artwork and email you a proof for final confirmation (may take 1-3 business days).

A: Yes. We have multiple volume discounts offered to our customers and you can check the price on our website. The discount will be automatically applied once you change the quantity in your cart.

A: Sure, you can just place a new order and check out. You don't need to upload any design to our site because we got your design already.

A: Sample Option:
1. We have some extra flags made by our workshop, and we could send you a free sample using those free extra flags. Please leave me a name and shipping address for the sample.
2. Or if you need a sample printed using your own design, you would need to place a sample order through our website. We would refund you that sample order later when you place another order exceeding 20 flags.

A: Tracking your ANLEY order is quick and easy! Here are three convenient methods to choose from:

1. For Logged-In Users: Simply visit the "My Orders" page on our website. There, you'll find the status of your order, along with the carrier information and tracking number.

2. For Guests (No Login Required): Just enter your order ID and email address to receive the latest update on your order status.

   To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

   Order ID

   Billing email

   Track

3. Need Personal Assistance?: We're here to help! If you have any questions about your order or if you prefer direct support, contact us at custom@anley.com. We pride ourselves on a response time of less than 12 hours, ensuring you get the assistance you need promptly.

Choose the method that works best for you, and rest assured that we are dedicated to keeping you informed every step of the way!

A: With the EXPRESS SERVICE, we fulfill your design request each time within 2 business day. Once you confirm the proof, we print and ship within the next 3 days. Our global express shipping takes another 5 business days. In a word, you can expect your order to be delivered in about 10 business days with our EXPRESS SERVICE.

(If you have a Must-Delivery-by-Date, please informed and confirmed with our customer representatives first. The time it takes to finish each order really depends on your artwork complexity and order volume.)

STANDARD SERVICE may take up 15-20 days for designing & production and another 10 days (USA) or 20-30 days (international) for shipping.

A: Absolutely! You have the option to upgrade your shipping before confirming the artwork proof we provide. To upgrade, simply use our shipping upgrade link for Priority Handling and Express Shipping on your custom ANLEY order. Should you have a specific date by which you need your order, please reach out to us via email or message with the details. We're committed to accommodating your timeline to the best of our ability.

A: All custom orders are final and are not eligible for returns. Anley’s products are fully warranted to the original owner against defects in materials and workmanship for THREE months of the product but do not include dissatisfaction due to custom designs.

A: Our custom backdrop banners are made from high-quality 9 oz. polyester fabric, designed for vibrant printing, and long-lasting durability. Ideal for professional displays at events and trade shows.

A: Yes! Each personalized backdrop banner includes an adjustable aluminum frame and a carrying case for easy transport and setup — perfect for on-the-go use at events or photo booths.

A: While our custom backdrops are primarily designed for indoor use, they can be used outdoors in calm weather on a solid surface. For outdoor use, we recommend adding weights to the base for stability.

A: We offer popular sizes like 7.5x7.5 ft and 7.5x10 ft, with fully customizable designs. Upload your own artwork or work with our design team to create a custom logo backdrop tailored to your needs.

A: To set up your custom backdrop banner, first assemble the numbered aluminum poles, connect them securely, then slide the zippered fabric banner over the frame. Zip it closed, stand it upright, and you're ready to go — no tools required.

After use, fold or roll your polyester backdrop banner gently and store it in the included carrying case. This helps protect the fabric and minimizes wrinkling, keeping your event backdrop looking fresh for the next use.

A: Yes, our fabric backdrop banners are washable. We recommend spot cleaning with a mild detergent or using a gentle machine wash on cold. Hang dry only. Avoid using bleach or high heat to preserve print quality and longevity.

A: To maintain a clean, sharp look at trade shows or photo booths, ensure your step and repeat banner is securely mounted on the frame, zipped tightly, and positioned on a flat surface. Use sandbags or water weights for added stability, especially outdoors.

A: Absolutely. Our custom printed backdrops are made from high-quality polyester fabric and designed for repeated use. With proper care, they’re perfect for recurring events, conferences, or long-term brand displays.