Custom Flags
Garden Flags
Mini Flags
Desk Flags
Feather Flags
Teardrop Flags
Rectangle Flags
Vinyl Banners
Mesh Banners
Pole Banners
X Banners Stand
Retractable Banner
Backdrop Banners
Yard Signs
Plastic Signs
Aluminum Signs
Custom T-Shirts
Vinyl Lettering
Car Decals
Window Decals
Floor DecalsCorrections Policy
At ANLEY, we are committed to providing accurate, clear, and helpful information on our website. This Corrections Policy explains how we review, correct, and update content published on ANLEY.com.
Our Commitment to Accuracy
ANLEY.com includes product pages, custom order information, FAQs, guides, policies, blog articles, images, mockups, and customer service resources. We make reasonable efforts to ensure that the information we publish is accurate, current, and useful to customers.
Because products, pricing, materials, shipping timelines, customization options, and policies may change over time, website content may be updated when needed.
Types of Corrections We May Make
We may correct or update website content for reasons including:
- Incorrect product specifications
- Outdated pricing or availability information
- Incorrect size, material, color, or accessory details
- Unclear custom order instructions
- Typographical or grammar errors
- Broken links or missing information
- Outdated shipping, return, warranty, or production information
- Inaccurate images, mockups, or examples
- Customer feedback showing that wording may be confusing
- Changes in company policies, product offerings, or legal requirements
Product Information Updates
For product pages, we aim to keep important details clear and accurate, including product name, size, material, printing method, included accessories, customization options, pricing, production time, shipping information, warranty coverage, and care instructions.
If we discover that product information is inaccurate or unclear, we may revise the page to better reflect the current product or service.
Custom Product Information
Custom flags, banners, feather flags, garden flags, decals, and other personalized products may involve artwork review, digital proofs, material selection, and production requirements. If we identify unclear or outdated custom order instructions, we may update the relevant page, FAQ, or guide to help customers better understand the process.
Digital mockups, proofs, and sample images are used for reference and may not always represent exact final color, texture, or material appearance. When necessary, we may revise wording to make these limitations clearer.
How We Handle Errors
When an error is identified, ANLEY may take one or more of the following actions:
- Correct the inaccurate information
- Clarify unclear wording
- Add missing details
- Remove outdated information
- Update product images or examples
- Revise FAQs or customer guidance
- Add notes to explain important product limitations
- Review related pages to check for similar issues
For major policy or product information changes, we may update the relevant page directly. For minor grammar, formatting, or typographical corrections, we may make changes without a separate notice.
Customer-Reported Issues
Customers are welcome to contact us if they believe information on ANLEY.com is inaccurate, outdated, incomplete, or confusing.
When submitting a correction request, please include:
- The webpage or product page involved
- A description of the issue
- Any relevant order number, product name, screenshot, or supporting information
We will review the concern in good faith and make updates when appropriate.
Review Process
Correction requests may be reviewed by ANLEY customer service, product, design, ecommerce, or management team members, depending on the issue. Some corrections may require checking product specifications, supplier information, production details, customer service records, or current company policy.
We aim to make corrections within a reasonable time after the issue is reviewed.
No Guarantee of Error-Free Content
Although we work to keep our website accurate, ANLEY.com may occasionally contain errors, omissions, outdated information, or technical issues. We do not guarantee that all website content will always be complete, current, or error-free.
Customers should review the specific product page, order details, proof, and applicable policy before placing an order.
Contact Us
If you notice inaccurate, outdated, or unclear information on ANLEY.com, please contact us:
ANLEY Customer Service
Email: sales@anley.com
Website: www.anley.com
We appreciate customer feedback and use it to improve our website, product information, and customer experience.